CONTACT US
Our dedicated customer support team is always ready to help and aims to answer your queries as quickly as possible.
Below is a convenient guide to help you find information about your order and the status of your delivery, to save yourself time waiting for our team to get back to you.
FIND YOUR TRACKING CODE
Check your email
We will email your delivery tracking code within 2-5 business days after your order has been paid and dispatched from our warehouse.
Find it in My Account
Log in to your account on our website, and go to Order History to find your tracking code once it becomes available.
TRACK YOUR ORDER ONLINE
Easily track your order while it is being shipped, locally and internationally.
Track an order within the USA
VIEW YOUR ORDER STATUS
Your payment status
Check whether payment verification for your order has been approved, declined, or pending.
Your order status
Check if your order is ready for shipping, in the process of being shipped, or being reshipped (in the case of it having been seized by customs).
SEND US A MESSAGE
Your opinion is important to us at A2F.net. If you have any problems, concerns, or need assistance in choosing the best items for you, please contact us directly at the following address for general inquiries or questions about your order:
Please note:
All queries are usually responded to within 48 business hours, and any tickets submitted on Fridays may only get a response by the following Monday.
We apologize for any trouble this may cause.